Issues

Problems our customers have reported to us.

Invoice total disputed

ClosedMedium

Ratchada Bakery Co., Ltd. · Assignee Kittisak Thongdee

Description

The customer's figure differs from the Invoice and asks for a breakdown.

Details

Activity

Siriporn Boonmee logged the issue Jul 6, 2026, 11:49 AM
Wipada Saengchai commented Jul 8, 2026, 3:00 PM
Taking this one. I'll update Panya by the end of the day.
Wipada Saengchai moved it to Open Jul 8, 2026, 3:08 PM
Kittisak Thongdee commented Jul 23, 2026, 10:51 AM
Asked Panya for the order number on their side.
Kittisak Thongdee moved it to Waiting on customer Jul 23, 2026, 12:00 PM
Kittisak Thongdee commented Jul 23, 2026, 2:31 PM
Sent Panya the breakdown; the figures agree now.
Kittisak Thongdee moved it to Resolved Jul 23, 2026, 2:35 PM
Kittisak Thongdee moved it to Closed Jul 28, 2026, 5:57 PM