Issues

Problems our customers have reported to us.

Damaged on arrival

ClosedLow

Isan Stationery Co., Ltd. · Assignee Kittisak Thongdee

Description

Several units arrived crushed or torn and cannot be used.

Details

Activity

Wipada Saengchai logged the issue Oct 25, 2026, 4:56 PM
Wipada Saengchai commented Oct 27, 2026, 10:06 AM
Taking this one. I'll update Montri by the end of the day.
Wipada Saengchai moved it to Open Oct 27, 2026, 2:29 PM
Kittisak Thongdee commented Oct 30, 2026, 11:34 AM
Went through it with the account owner.
Kittisak Thongdee moved it to In progress Oct 30, 2026, 4:15 PM
Kittisak Thongdee commented Nov 4, 2026, 11:22 AM
Supplier confirmed a bad batch; the rest of the stock is fine.
Kittisak Thongdee moved it to Resolved Nov 4, 2026, 3:22 PM
Kittisak Thongdee moved it to Closed Nov 7, 2026, 3:26 PM