Issues

Problems our customers have reported to us.

Leaking on arrival

ClosedLow

Udon Pharmacy Co., Ltd. · Assignee Siriporn Boonmee

Description

The product leaked inside its box and stained the rest of the delivery.

Details

Activity

Siriporn Boonmee logged the issue Feb 24, 2026, 2:27 PM
Siriporn Boonmee commented Feb 25, 2026, 9:02 AM
Taking this one. I'll update Panya by the end of the day.
Siriporn Boonmee moved it to Open Feb 25, 2026, 3:09 PM
Siriporn Boonmee commented Feb 27, 2026, 1:03 PM
Went through it with the account owner.
Siriporn Boonmee moved it to In progress Feb 27, 2026, 1:22 PM
Nattapong Wongsawat commented Mar 1, 2026, 12:33 PM
Flagged to the account owner.
Siriporn Boonmee commented Mar 1, 2026, 12:38 PM
Chased the warehouse again.
Siriporn Boonmee commented Mar 9, 2026, 12:12 PM
Sent Panya the options; waiting for their choice.
Siriporn Boonmee moved it to Waiting on customer Mar 9, 2026, 1:58 PM
Siriporn Boonmee moved it to Resolved Mar 9, 2026, 3:19 PM
Siriporn Boonmee moved it to Closed Mar 14, 2026, 4:07 PM