Issues

Problems our customers have reported to us.

Wrong item delivered

ClosedLow

Phuket Hotel Supplies · Assignee Siriporn Boonmee

Description

The delivery held a different product from the one on the order.

Details

Activity

Kittisak Thongdee logged the issue Feb 2, 2026, 11:56 AM
Siriporn Boonmee moved it to Open Feb 5, 2026, 12:57 PM
Siriporn Boonmee commented Feb 9, 2026, 9:46 AM
Asked the warehouse to check the batch.
Siriporn Boonmee moved it to In progress Feb 9, 2026, 3:22 PM
Siriporn Boonmee commented Feb 12, 2026, 2:05 PM
Asked Yupin for photos of the affected units.
Siriporn Boonmee moved it to Waiting on customer Feb 12, 2026, 2:23 PM
Siriporn Boonmee moved it to Resolved Feb 21, 2026, 10:44 AM
Siriporn Boonmee moved it to Closed Feb 26, 2026, 1:07 PM