Issues

Problems our customers have reported to us.

Question about credit terms

ClosedLow

Lanna Hotel Supplies Co., Ltd. · Assignee Kittisak Thongdee

Description

The customer asks whether its payment terms can be extended.

Details

Activity

Wipada Saengchai logged the issue Nov 17, 2025, 12:42 PM
Wipada Saengchai commented Nov 18, 2025, 9:04 AM
Checked the account history: nothing like this before.
Wipada Saengchai moved it to Open Nov 18, 2025, 1:53 PM
Kittisak Thongdee commented Nov 20, 2025, 11:12 AM
Checked a sample from our own stock: same problem.
Kittisak Thongdee moved it to In progress Nov 20, 2025, 11:36 AM
Kittisak Thongdee commented Nov 21, 2025, 12:03 PM
Updated the account; Anan confirmed the details.
Kittisak Thongdee moved it to Resolved Nov 21, 2025, 3:46 PM
Kittisak Thongdee commented Nov 25, 2025, 12:45 PM
No reply in a week; closing.
Kittisak Thongdee moved it to Closed Nov 25, 2025, 5:19 PM