Issues

Problems our customers have reported to us.

Packaging torn in transit

ResolvedMedium

Khon Kaen Auto Parts Co., Ltd. · Assignee Wipada Saengchai

Description

The outer packaging was torn and the contents are exposed to dust.

Details

Activity

Wipada Saengchai logged the issue Oct 26, 2026, 2:43 PM
Wipada Saengchai commented Oct 27, 2026, 8:34 AM
Called Sakda back to go through the details.
Wipada Saengchai moved it to Open Oct 27, 2026, 2:03 PM
Wipada Saengchai commented Nov 2, 2026, 1:00 PM
Flagged to the account owner.
Wipada Saengchai commented Nov 2, 2026, 1:56 PM
Following up tomorrow morning.
Wipada Saengchai commented Nov 6, 2026, 9:50 AM
Replacement units go out on the next delivery run.
Wipada Saengchai moved it to Resolved Nov 6, 2026, 4:07 PM