Issues

Problems our customers have reported to us.

Defective units in the batch

ClosedUrgent

Lampang Clinic Group Co., Ltd. · Assignee Wipada Saengchai

Description

Part of the batch fails in use; the customer has set the units aside.

Details

Activity

Wipada Saengchai logged the issue Sep 20, 2026, 8:56 AM
Wipada Saengchai commented Sep 22, 2026, 8:33 AM
Logged from Nipon's call. Looking into it today.
Wipada Saengchai moved it to Open Sep 22, 2026, 10:21 AM
Wipada Saengchai moved it to In progress Sep 22, 2026, 11:28 AM
Somsak Rattanakul commented Sep 22, 2026, 11:57 AM
Flagged to the account owner.
Wipada Saengchai commented Sep 23, 2026, 11:06 AM
Following up tomorrow morning.
Wipada Saengchai commented Sep 23, 2026, 3:10 PM
Supplier confirmed a bad batch; the rest of the stock is fine.
Wipada Saengchai moved it to Resolved Sep 23, 2026, 3:47 PM
Wipada Saengchai moved it to Closed Sep 26, 2026, 11:37 AM