Issues

Problems our customers have reported to us.

Order lines missing from delivery

ClosedLow

Ayutthaya Clinic Group Co., Ltd. · Assignee Siriporn Boonmee

Description

The delivery note lists fewer lines than the Sales Order.

Details

Activity

Wipada Saengchai logged the issue Mar 14, 2026, 12:48 PM
Kittisak Thongdee moved it to Open Mar 17, 2026, 12:10 PM
Siriporn Boonmee commented Mar 21, 2026, 10:21 AM
Asked the warehouse to check the batch.
Siriporn Boonmee moved it to In progress Mar 21, 2026, 12:14 PM
Siriporn Boonmee commented Mar 25, 2026, 4:00 PM
Asked Chalerm for photos of the affected units.
Siriporn Boonmee moved it to Waiting on customer Mar 25, 2026, 4:53 PM
Siriporn Boonmee commented Apr 1, 2026, 1:50 PM
Collection booked for the extra delivery.
Siriporn Boonmee moved it to Resolved Apr 1, 2026, 4:27 PM
Siriporn Boonmee moved it to Closed Apr 11, 2026, 8:37 AM