Issues

Problems our customers have reported to us.

Wrong item delivered

ResolvedHigh

Silom Plastics · Assignee Wipada Saengchai

Description

The delivery held a different product from the one on the order.

Details

Activity

Wipada Saengchai logged the issue Oct 28, 2026, 2:02 PM
Siriporn Boonmee moved it to Open Oct 29, 2026, 9:24 AM
Nattapong Wongsawat commented Oct 30, 2026, 2:59 PM
Chased the warehouse again.
Wipada Saengchai commented Nov 1, 2026, 9:21 AM
Flagged to the account owner.
Wipada Saengchai commented Nov 2, 2026, 9:21 AM
Pulled the delivery note and the packing list to compare.
Wipada Saengchai moved it to In progress Nov 2, 2026, 10:56 AM
Wipada Saengchai moved it to Resolved Nov 2, 2026, 4:30 PM