Issues

Problems our customers have reported to us.

Leaking on arrival

ClosedMedium

Korat Industrial Parts Co., Ltd. · Assignee Siriporn Boonmee

Description

The product leaked inside its box and stained the rest of the delivery.

Details

Activity

Kittisak Thongdee logged the issue Apr 15, 2026, 8:33 AM
Siriporn Boonmee commented Apr 16, 2026, 9:08 AM
Called Yupin back to go through the details.
Siriporn Boonmee moved it to Open Apr 16, 2026, 9:44 AM
Siriporn Boonmee commented Apr 17, 2026, 8:33 AM
Checked a sample from our own stock: same problem.
Siriporn Boonmee moved it to In progress Apr 17, 2026, 2:05 PM
Siriporn Boonmee commented Apr 18, 2026, 11:51 AM
Supplier confirmed a bad batch; the rest of the stock is fine.
Siriporn Boonmee moved it to Resolved Apr 18, 2026, 12:10 PM
Siriporn Boonmee moved it to Closed Apr 21, 2026, 1:11 PM