Issues

Problems our customers have reported to us.

Quantity change after confirmation

ClosedUrgent

Thonburi Office Mart Co., Ltd. · Assignee Wipada Saengchai

Description

The customer needs a different quantity on a confirmed order.

Details

Activity

Siriporn Boonmee logged the issue Mar 21, 2026, 9:14 AM
Wipada Saengchai commented Mar 23, 2026, 2:35 PM
Logged from Chai's call. Looking into it today.
Wipada Saengchai moved it to Open Mar 23, 2026, 5:01 PM
Wipada Saengchai commented Mar 24, 2026, 3:00 PM
Following up tomorrow morning.
Wipada Saengchai commented Mar 25, 2026, 8:39 AM
Called Chai: they're fine to wait until next week.
Wipada Saengchai commented Mar 25, 2026, 11:42 AM
Missing lines sent separately; Chai confirmed they arrived.
Wipada Saengchai moved it to Resolved Mar 25, 2026, 3:39 PM
Wipada Saengchai moved it to Closed Apr 2, 2026, 2:05 PM