Issues

Problems our customers have reported to us.

Invoice total disputed

ClosedMedium

Silom Plastics · Assignee Wipada Saengchai

Description

The customer's figure differs from the Invoice and asks for a breakdown.

Details

Activity

Wipada Saengchai logged the issue Mar 24, 2026, 12:23 PM
Wipada Saengchai moved it to Open Mar 24, 2026, 1:56 PM
Wipada Saengchai commented Mar 25, 2026, 9:50 AM
Pulled the delivery note and the packing list to compare.
Wipada Saengchai moved it to In progress Mar 25, 2026, 5:25 PM
Wipada Saengchai commented Mar 26, 2026, 11:20 AM
Sent Chanida the breakdown; the figures agree now.
Wipada Saengchai moved it to Resolved Mar 26, 2026, 3:20 PM
Wipada Saengchai commented Mar 29, 2026, 10:31 AM
No reply in a week; closing.
Wipada Saengchai moved it to Closed Mar 29, 2026, 1:02 PM