Issues

Problems our customers have reported to us.

Quantity change after confirmation

ClosedUrgent

Korat Industrial Parts Co., Ltd. · Assignee Wipada Saengchai

Description

The customer needs a different quantity on a confirmed order.

Details

Activity

Kittisak Thongdee logged the issue Jan 27, 2026, 12:19 PM
Siriporn Boonmee commented Jan 27, 2026, 3:09 PM
Logged from Yupin's call. Looking into it today.
Siriporn Boonmee moved it to Open Jan 27, 2026, 3:20 PM
Wipada Saengchai commented Jan 30, 2026, 11:22 AM
Went through it with the account owner.
Wipada Saengchai moved it to In progress Jan 30, 2026, 11:41 AM
Wipada Saengchai commented Jan 30, 2026, 1:42 PM
Collection booked for the extra delivery.
Wipada Saengchai moved it to Resolved Jan 30, 2026, 5:43 PM
Wipada Saengchai moved it to Closed Feb 1, 2026, 11:52 AM