Issues

Problems our customers have reported to us.

Defective units in the batch

ClosedMedium

Silom Plastics · Assignee Wipada Saengchai

Description

Part of the batch fails in use; the customer has set the units aside.

Details

Activity

Wipada Saengchai logged the issue Jan 14, 2026, 4:28 PM
Kittisak Thongdee commented Jan 16, 2026, 10:32 AM
Logged from Lamai's call. Looking into it today.
Kittisak Thongdee moved it to Open Jan 16, 2026, 12:33 PM
Wipada Saengchai commented Jan 22, 2026, 2:17 PM
Went through it with the account owner.
Wipada Saengchai moved it to In progress Jan 22, 2026, 3:12 PM
Wipada Saengchai commented Feb 1, 2026, 12:43 PM
Credit note raised for the affected units.
Wipada Saengchai moved it to Resolved Feb 1, 2026, 1:38 PM
Wipada Saengchai moved it to Closed Feb 10, 2026, 2:48 PM