Issues

Problems our customers have reported to us.

Duplicate delivery received

ClosedMedium

Siam Furniture · Assignee Wipada Saengchai

Description

The same order was delivered twice and the customer wants one collected.

Details

Activity

Wipada Saengchai logged the issue Sep 14, 2026, 5:24 PM
Kittisak Thongdee commented Sep 17, 2026, 10:05 AM
Checked the account history: nothing like this before.
Kittisak Thongdee moved it to Open Sep 17, 2026, 11:38 AM
Wipada Saengchai moved it to In progress Sep 17, 2026, 2:33 PM
Wipada Saengchai commented Sep 19, 2026, 10:56 AM
Called Waraporn: they're fine to wait until next week.
Wipada Saengchai commented Sep 21, 2026, 1:09 PM
Following up tomorrow morning.
Wipada Saengchai commented Sep 25, 2026, 11:37 AM
Missing lines sent separately; Waraporn confirmed they arrived.
Wipada Saengchai moved it to Resolved Sep 25, 2026, 11:48 AM
Wipada Saengchai commented Sep 30, 2026, 11:53 AM
Waraporn is happy for this to close.
Wipada Saengchai moved it to Closed Sep 30, 2026, 12:29 PM