Issues

Problems our customers have reported to us.

Question about credit terms

ClosedLow

Sathorn Logistics Co., Ltd. · Assignee Wipada Saengchai

Description

The customer asks whether its payment terms can be extended.

Details

Activity

Kittisak Thongdee logged the issue Sep 9, 2026, 9:57 AM
Kittisak Thongdee moved it to Open Sep 9, 2026, 10:20 AM
Wipada Saengchai commented Sep 9, 2026, 10:53 AM
Flagged to the account owner.
Wipada Saengchai commented Sep 9, 2026, 12:10 PM
Called Jaruwan: they're fine to wait until next week.
Wipada Saengchai commented Sep 11, 2026, 11:02 AM
Pulled the delivery note and the packing list to compare.
Wipada Saengchai moved it to In progress Sep 11, 2026, 1:16 PM
Wipada Saengchai moved it to Waiting on customer Sep 11, 2026, 1:20 PM
Wipada Saengchai commented Sep 11, 2026, 3:17 PM
Updated the account; Jaruwan confirmed the details.
Wipada Saengchai moved it to Resolved Sep 11, 2026, 4:33 PM
Wipada Saengchai moved it to Closed Sep 20, 2026, 9:10 AM