Issues

Problems our customers have reported to us.

Invoice total disputed

ClosedLow

Samui Marine Supply Co., Ltd. · Assignee Wipada Saengchai

Description

The customer's figure differs from the Invoice and asks for a breakdown.

Details

Activity

Siriporn Boonmee logged the issue Aug 24, 2026, 9:30 AM
Siriporn Boonmee commented Aug 24, 2026, 10:24 AM
Checked the account history: nothing like this before.
Siriporn Boonmee moved it to Open Aug 24, 2026, 1:19 PM
Wipada Saengchai commented Aug 25, 2026, 10:41 AM
Asked the warehouse to check the batch.
Wipada Saengchai moved it to In progress Aug 25, 2026, 11:23 AM
Wipada Saengchai moved it to Waiting on customer Aug 25, 2026, 4:53 PM
Wipada Saengchai commented Sep 4, 2026, 4:39 PM
Following up tomorrow morning.
Wipada Saengchai commented Sep 7, 2026, 12:32 PM
Following up tomorrow morning.
Wipada Saengchai moved it to In progress Sep 9, 2026, 8:50 AM
Wipada Saengchai moved it to Resolved Sep 9, 2026, 12:49 PM
Wipada Saengchai commented Sep 17, 2026, 10:22 AM
No reply in a week; closing.
Wipada Saengchai moved it to Closed Sep 17, 2026, 12:31 PM