Issues

Problems our customers have reported to us.

Quality below the sample

ClosedUrgent

Udon Pharmacy Co., Ltd. · Assignee Siriporn Boonmee

Description

The delivered goods do not match the sample the customer approved.

Details

Activity

Kittisak Thongdee logged the issue Aug 11, 2026, 12:11 PM
Wipada Saengchai moved it to Open Aug 13, 2026, 10:52 AM
Siriporn Boonmee commented Aug 13, 2026, 11:09 AM
Chased the warehouse again.
Siriporn Boonmee commented Aug 16, 2026, 12:34 PM
Supplier confirmed a bad batch; the rest of the stock is fine.
Siriporn Boonmee moved it to Resolved Aug 16, 2026, 12:51 PM
Siriporn Boonmee commented Aug 22, 2026, 10:47 AM
Wichit is happy for this to close.
Siriporn Boonmee moved it to Closed Aug 22, 2026, 4:21 PM