Issues

Problems our customers have reported to us.

Question about credit terms

ClosedMedium

Udon Textiles Co., Ltd. · Assignee Wipada Saengchai

Description

The customer asks whether its payment terms can be extended.

Details

Activity

Wipada Saengchai logged the issue Mar 26, 2026, 8:42 AM
Wipada Saengchai moved it to Open Mar 26, 2026, 2:58 PM
Wipada Saengchai commented Mar 26, 2026, 4:26 PM
Went through it with the account owner.
Wipada Saengchai moved it to In progress Mar 26, 2026, 6:00 PM
Wipada Saengchai commented Mar 27, 2026, 1:56 PM
Asked Pakorn for the order number on their side.
Wipada Saengchai moved it to Waiting on customer Mar 27, 2026, 4:18 PM
Arthit Kongkaew commented Mar 27, 2026, 5:37 PM
Following up tomorrow morning.
Wipada Saengchai commented Mar 28, 2026, 11:02 AM
Agreed the change with the account owner and told Pakorn.
Wipada Saengchai moved it to Resolved Mar 28, 2026, 3:58 PM
Wipada Saengchai moved it to Closed Apr 2, 2026, 12:19 PM