Issues

Problems our customers have reported to us.

Invoice total disputed

ClosedHigh

Ayutthaya Clinic Group Co., Ltd. · Assignee Wipada Saengchai

Description

The customer's figure differs from the Invoice and asks for a breakdown.

Details

Activity

Siriporn Boonmee logged the issue Oct 16, 2026, 12:21 PM
Kittisak Thongdee moved it to Open Oct 17, 2026, 9:00 AM
Wipada Saengchai commented Oct 17, 2026, 1:20 PM
Went through it with the account owner.
Wipada Saengchai moved it to In progress Oct 17, 2026, 2:15 PM
Wipada Saengchai commented Oct 17, 2026, 3:19 PM
Waiting for Chalerm to confirm the delivery address.
Wipada Saengchai moved it to Waiting on customer Oct 17, 2026, 5:22 PM
Wipada Saengchai moved it to In progress Oct 18, 2026, 11:37 AM
Wipada Saengchai commented Oct 18, 2026, 12:11 PM
Sent Chalerm the breakdown; the figures agree now.
Wipada Saengchai moved it to Resolved Oct 18, 2026, 5:43 PM
Wipada Saengchai moved it to Closed Oct 27, 2026, 9:01 AM