Issues

Problems our customers have reported to us.

Leaking on arrival

ClosedHigh

Sathorn Office Mart · Assignee Kittisak Thongdee

Description

The product leaked inside its box and stained the rest of the delivery.

Details

Activity

Wipada Saengchai logged the issue Oct 7, 2026, 5:54 PM
Kittisak Thongdee commented Oct 8, 2026, 10:31 AM
Checked the account history: nothing like this before.
Kittisak Thongdee moved it to Open Oct 8, 2026, 12:59 PM
Kittisak Thongdee commented Oct 8, 2026, 3:09 PM
Following up tomorrow morning.
Kittisak Thongdee commented Oct 9, 2026, 9:07 AM
Replacement units go out on the next delivery run.
Kittisak Thongdee moved it to Resolved Oct 9, 2026, 10:18 AM
Kittisak Thongdee moved it to Closed Oct 13, 2026, 11:52 AM