Issues

Problems our customers have reported to us.

Duplicate delivery received

ClosedMedium

Khon Kaen Industrial Parts · Assignee Kittisak Thongdee

Description

The same order was delivered twice and the customer wants one collected.

Details

Activity

Wipada Saengchai logged the issue Jun 30, 2026, 3:09 PM
Wipada Saengchai commented Jul 2, 2026, 10:26 AM
Checked the account history: nothing like this before.
Wipada Saengchai moved it to Open Jul 2, 2026, 11:10 AM
Kittisak Thongdee commented Jul 4, 2026, 12:30 PM
Went through it with the account owner.
Kittisak Thongdee moved it to In progress Jul 4, 2026, 5:26 PM
Kittisak Thongdee commented Jul 4, 2026, 5:49 PM
Called Nattaya: they're fine to wait until next week.
Kittisak Thongdee commented Jul 19, 2026, 10:16 AM
Missing lines sent separately; Nattaya confirmed they arrived.
Kittisak Thongdee moved it to Resolved Jul 19, 2026, 3:30 PM
Kittisak Thongdee commented Jul 26, 2026, 10:30 AM
No reply in a week; closing.
Kittisak Thongdee moved it to Closed Jul 26, 2026, 4:05 PM