Issues

Problems our customers have reported to us.

Packaging torn in transit

ClosedLow

Andaman Agro Foods · Assignee Wipada Saengchai

Description

The outer packaging was torn and the contents are exposed to dust.

Details

Activity

Wipada Saengchai logged the issue Jun 25, 2026, 12:10 PM
Wipada Saengchai moved it to Open Jun 28, 2026, 3:14 PM
Wipada Saengchai commented Jul 6, 2026, 2:42 PM
Went through it with the account owner.
Wipada Saengchai moved it to In progress Jul 6, 2026, 4:40 PM
Wipada Saengchai commented Jul 9, 2026, 12:35 PM
Asked Pakorn for the order number on their side.
Wipada Saengchai moved it to Waiting on customer Jul 9, 2026, 2:00 PM
Wipada Saengchai commented Jul 9, 2026, 5:16 PM
Chased the warehouse again.
Wipada Saengchai commented Jul 12, 2026, 10:11 AM
Replacement units go out on the next delivery run.
Wipada Saengchai moved it to Resolved Jul 12, 2026, 10:50 AM
Wipada Saengchai moved it to Closed Jul 18, 2026, 2:22 PM