Issues

Problems our customers have reported to us.

Packaging torn in transit

ClosedMedium

Samui Furniture · Assignee Kittisak Thongdee

Description

The outer packaging was torn and the contents are exposed to dust.

Details

Activity

Siriporn Boonmee logged the issue Jun 9, 2026, 9:02 AM
Wipada Saengchai moved it to Open Jun 10, 2026, 10:10 AM
Kittisak Thongdee commented Jun 12, 2026, 10:25 AM
Checked a sample from our own stock: same problem.
Kittisak Thongdee moved it to In progress Jun 12, 2026, 5:33 PM
Kittisak Thongdee commented Jun 13, 2026, 11:19 AM
Asked Rattana for photos of the affected units.
Kittisak Thongdee moved it to Waiting on customer Jun 13, 2026, 3:03 PM
Kittisak Thongdee moved it to Resolved Jun 20, 2026, 1:54 PM
Kittisak Thongdee moved it to Closed Jun 28, 2026, 9:52 AM