Issues

Problems our customers have reported to us.

Delivered to the wrong branch

ClosedHigh

Udon Textiles Co., Ltd. · Assignee Kittisak Thongdee

Description

The order went to another branch of the customer's business.

Details

Activity

Siriporn Boonmee logged the issue Jun 6, 2026, 9:43 AM
Siriporn Boonmee moved it to Open Jun 6, 2026, 9:44 AM
Kittisak Thongdee commented Jun 6, 2026, 10:34 AM
Went through it with the account owner.
Kittisak Thongdee moved it to In progress Jun 6, 2026, 10:44 AM
Kittisak Thongdee commented Jun 6, 2026, 12:16 PM
Waiting for Boonsri to confirm the delivery address.
Kittisak Thongdee moved it to Waiting on customer Jun 6, 2026, 2:09 PM
Kittisak Thongdee commented Jun 6, 2026, 2:52 PM
Following up tomorrow morning.
Arthit Kongkaew commented Jun 6, 2026, 3:33 PM
Called Boonsri: they're fine to wait until next week.
Kittisak Thongdee commented Jun 9, 2026, 1:15 PM
Checked a sample from our own stock: same problem.
Kittisak Thongdee moved it to In progress Jun 9, 2026, 2:46 PM
Kittisak Thongdee commented Jun 9, 2026, 3:55 PM
Collection booked for the extra delivery.
Kittisak Thongdee moved it to Resolved Jun 9, 2026, 4:47 PM
Kittisak Thongdee moved it to Closed Jun 18, 2026, 2:19 PM