Issues

Problems our customers have reported to us.

Quality below the sample

ClosedLow

Korat Electronics Co., Ltd. · Assignee Wipada Saengchai

Description

The delivered goods do not match the sample the customer approved.

Details

Activity

Siriporn Boonmee logged the issue Aug 8, 2026, 11:22 AM
Kittisak Thongdee commented Aug 11, 2026, 2:49 PM
Called Sunee back to go through the details.
Kittisak Thongdee moved it to Open Aug 11, 2026, 5:29 PM
Wipada Saengchai commented Aug 17, 2026, 3:23 PM
Called Sunee: they're fine to wait until next week.
Wipada Saengchai commented Aug 31, 2026, 11:50 AM
Credit note raised for the affected units.
Wipada Saengchai moved it to Resolved Aug 31, 2026, 12:08 PM
Wipada Saengchai moved it to Closed Sep 3, 2026, 11:18 AM