Delivered to the wrong branch

ClosedHigh

Mekong Plastics · Assignee Wipada Saengchai

Description

The order went to another branch of the customer's business.

Details

Activity

Kittisak Thongdee logged the issue Oct 17, 2026, 1:27 PM
Siriporn Boonmee commented Oct 18, 2026, 10:10 AM
Logged from Sasithorn's call. Looking into it today.
Siriporn Boonmee moved it to Open Oct 18, 2026, 2:43 PM
Wipada Saengchai commented Oct 18, 2026, 3:28 PM
Following up tomorrow morning.
Wipada Saengchai commented Oct 19, 2026, 12:35 PM
Went through it with the account owner.
Wipada Saengchai moved it to In progress Oct 19, 2026, 5:41 PM
Wipada Saengchai commented Oct 22, 2026, 9:24 AM
Waiting for Sasithorn to confirm the delivery address.
Wipada Saengchai moved it to Waiting on customer Oct 22, 2026, 3:19 PM
Wipada Saengchai commented Oct 22, 2026, 3:35 PM
Went through it with the account owner.
Wipada Saengchai moved it to In progress Oct 22, 2026, 4:53 PM
Wipada Saengchai commented Oct 24, 2026, 9:41 AM
Called Sasithorn: they're fine to wait until next week.
Wipada Saengchai commented Oct 25, 2026, 9:03 AM
Sent Sasithorn the breakdown; the figures agree now.
Wipada Saengchai moved it to Resolved Oct 25, 2026, 9:18 AM
Wipada Saengchai moved it to Closed Nov 3, 2026, 2:40 PM