Packaging torn in transit

ClosedHigh

Samui Furniture · Assignee Wipada Saengchai

Description

The outer packaging was torn and the contents are exposed to dust.

Details

Activity

Kittisak Thongdee logged the issue Sep 4, 2026, 10:23 AM
Wipada Saengchai commented Sep 5, 2026, 9:16 AM
Taking this one. I'll update Rattana by the end of the day.
Wipada Saengchai moved it to Open Sep 5, 2026, 1:49 PM
Malee Chanthra commented Sep 5, 2026, 2:31 PM
Chased the warehouse again.
Wipada Saengchai commented Sep 6, 2026, 11:46 AM
Checked a sample from our own stock: same problem.
Wipada Saengchai moved it to In progress Sep 6, 2026, 12:09 PM
Wipada Saengchai commented Sep 7, 2026, 1:43 PM
Chased the warehouse again.
Wipada Saengchai commented Sep 8, 2026, 9:49 AM
Waiting for Rattana to confirm the delivery address.
Wipada Saengchai moved it to Waiting on customer Sep 8, 2026, 4:17 PM
Wipada Saengchai commented Sep 9, 2026, 8:37 AM
Credit note raised for the affected units.
Wipada Saengchai moved it to Resolved Sep 9, 2026, 10:29 AM
Wipada Saengchai moved it to Closed Sep 17, 2026, 5:59 PM