Leaking on arrival

ClosedMedium

Ratchada Craft Packaging · Assignee Siriporn Boonmee

Description

The product leaked inside its box and stained the rest of the delivery.

Details

Activity

Kittisak Thongdee logged the issue Jun 21, 2026, 9:20 AM
Wipada Saengchai moved it to Open Jun 21, 2026, 11:52 AM
Siriporn Boonmee commented Jun 21, 2026, 1:07 PM
Flagged to the account owner.
Siriporn Boonmee commented Jun 22, 2026, 2:54 PM
Pulled the delivery note and the packing list to compare.
Siriporn Boonmee moved it to In progress Jun 22, 2026, 3:26 PM
Somsak Rattanakul commented Jun 24, 2026, 11:17 AM
Flagged to the account owner.
Siriporn Boonmee commented Jun 28, 2026, 11:54 AM
Asked Chalerm for the order number on their side.
Siriporn Boonmee moved it to Waiting on customer Jun 28, 2026, 4:02 PM
Siriporn Boonmee commented Jul 2, 2026, 1:50 PM
Went through it with the account owner.
Siriporn Boonmee moved it to In progress Jul 2, 2026, 2:49 PM
Siriporn Boonmee commented Jul 2, 2026, 4:25 PM
Supplier confirmed a bad batch; the rest of the stock is fine.
Siriporn Boonmee moved it to Resolved Jul 2, 2026, 5:37 PM
Siriporn Boonmee moved it to Closed Jul 11, 2026, 1:23 PM