Duplicate delivery received

ClosedMedium

Hua Hin Craft Packaging Co., Ltd. · Assignee Wipada Saengchai

Description

The same order was delivered twice and the customer wants one collected.

Details

Activity

Siriporn Boonmee logged the issue Jun 4, 2026, 1:02 PM
Wipada Saengchai moved it to Open Jun 5, 2026, 4:38 PM
Wipada Saengchai commented Jun 7, 2026, 10:23 AM
Checked a sample from our own stock: same problem.
Wipada Saengchai moved it to In progress Jun 7, 2026, 4:38 PM
Wipada Saengchai commented Jun 14, 2026, 9:31 AM
Asked Pimchanok for the order number on their side.
Wipada Saengchai moved it to Waiting on customer Jun 14, 2026, 12:56 PM
Wipada Saengchai moved it to In progress Jun 15, 2026, 12:34 PM
Wipada Saengchai commented Jun 16, 2026, 9:25 AM
Flagged to the account owner.
Wipada Saengchai commented Jun 16, 2026, 11:37 AM
Sent Pimchanok the breakdown; the figures agree now.
Wipada Saengchai moved it to Resolved Jun 16, 2026, 4:01 PM
Wipada Saengchai commented Jun 24, 2026, 9:06 AM
No reply in a week; closing.
Wipada Saengchai moved it to Closed Jun 24, 2026, 12:36 PM