Wrong item delivered

ClosedMedium

Ayutthaya Print House · Assignee Wipada Saengchai

Description

The delivery held a different product from the one on the order.

Details

Activity

Kittisak Thongdee logged the issue Mar 20, 2026, 4:16 PM
Siriporn Boonmee commented Mar 23, 2026, 3:35 PM
Taking this one. I'll update Nipon by the end of the day.
Siriporn Boonmee moved it to Open Mar 23, 2026, 3:56 PM
Wipada Saengchai commented Mar 24, 2026, 12:51 PM
Went through it with the account owner.
Wipada Saengchai moved it to In progress Mar 24, 2026, 3:45 PM
Wipada Saengchai commented Mar 25, 2026, 1:45 PM
Asked Nipon for photos of the affected units.
Wipada Saengchai moved it to Waiting on customer Mar 25, 2026, 2:21 PM
Wipada Saengchai commented Mar 26, 2026, 1:22 PM
Replacement units go out on the next delivery run.
Wipada Saengchai moved it to Resolved Mar 26, 2026, 2:52 PM
Wipada Saengchai commented Apr 1, 2026, 12:14 PM
Nipon is happy for this to close.
Wipada Saengchai moved it to Closed Apr 1, 2026, 12:46 PM