Damaged on arrival

ClosedMedium

Ratchada Bakery Co., Ltd. · Assignee Kittisak Thongdee

Description

Several units arrived crushed or torn and cannot be used.

Details

Activity

Wipada Saengchai logged the issue Jan 10, 2026, 8:55 AM
Siriporn Boonmee moved it to Open Jan 11, 2026, 10:09 AM
Kittisak Thongdee commented Jan 11, 2026, 10:13 AM
Went through it with the account owner.
Kittisak Thongdee moved it to In progress Jan 11, 2026, 10:53 AM
Kittisak Thongdee commented Jan 11, 2026, 3:37 PM
Called Panya: they're fine to wait until next week.
Kittisak Thongdee commented Jan 12, 2026, 11:12 AM
Following up tomorrow morning.
Kittisak Thongdee commented Jan 13, 2026, 8:59 AM
Sent Panya the options; waiting for their choice.
Kittisak Thongdee moved it to Waiting on customer Jan 13, 2026, 1:49 PM
Kittisak Thongdee commented Jan 15, 2026, 10:10 AM
Went through it with the account owner.
Kittisak Thongdee moved it to In progress Jan 15, 2026, 12:10 PM
Kittisak Thongdee commented Jan 15, 2026, 3:58 PM
Supplier confirmed a bad batch; the rest of the stock is fine.
Kittisak Thongdee moved it to Resolved Jan 15, 2026, 5:31 PM
Kittisak Thongdee moved it to Closed Jan 25, 2026, 1:38 PM